Automated Intake
Automated Intake
Many corporate legal departments struggle with intake, mainly due to the lack of a standard process to collect the information necessary to properly triage the request. Most legal departments would like to manage a set of work steps, prior to creating a matter in the matter management system.
ELM systems typically lack the ability to customize the initial intake process to work with your department’s desired workflow. Collaboration between the person making the request and department staff must be done manually.
MyLegal makes it easy by centralizing requests of all types, and by leveraging automated workflows to effectively manage the needed work prior to formally creating a case.